Implementing more effective interventions to solve development problems, improving public services, using resources efficiently, and managing public agencies effectively have been ongoing concerns for Latin American and Caribbean governments. Government officials are now paying closer attention to the results obtained by their administrations. Citizens are now demanding not only universal access but also quality in the services that the government provides. To meet this growing demand for public sector effectiveness, governments have formulated new laws, created or modified institutions, and implemented innovative management methodologies and instruments. The courses under this Program are focused on strengthening the knowledge and skills of development initiatives managers and policy makers to ensure greater effectiveness in public administration performance.
The fourth course for the Program of Developmental Effectiveness has the goal of enabling initiative managers to develop some important skills in dealing with the changing and unpredictable politico-institutional environment.
This course aims at strengthening the working operation and processes involved in organizational change so that Latin American and Caribbean (LAC) directors and professionals can influence the improvement of management and performance for organizations and institutio
The course offers approaches and tools that will enable social managers to intervene in an efficient and effective way in solving the daily problems that affect the implementation of the social programs.
In the interests of supporting the performance of public managers, the United Nations Development Program (UNDP) has developed an initiative – supported by a joint project of the Inter-American Institute for Economic and Social Development (INDES) of the Inter-Americ