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Model of person-centered long-term care for the elderly: The experience of the Basque Country

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April 21th, 2020 - 10:00 AM






Washington, DC
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In recent years in the sector of care services for the elderly with dependency, there is a growing interest in person-centered care. This approach is recognized internationally as one of the elements needed to ensure quality care either at home, in a day center, or a residence.

Person-centered attention is an integrated and professional model that seeks to support people with dependency so that they can continue to have control in their environment and their daily lives while developing their capabilities. Unlike traditional care models, focused on services determined by uniform procedures and classifications of diseases and degrees of dependence, this model seeks to increase the quality of care with a focus on quality of life.

In this webinar Mayte Sancho will answer the following questions: What is the person-centered care model? How is it different from traditional service-centered models of care? What skills should professionals develop? How can this model in the Basque Country be implemented in gerontological centers and services in Latin America and the Caribbean?

This webinar is aimed at public policy designers, service providers, elderly users, and their families interested in knowing this innovative approach to care. Based on the experience in the Basque Country, the presentation will include specific cases of profiles of people with different levels of dependency and the services they receive based on the model.


For more information about the model, we recommend reading the series of practical notebooks about the person-centered care model available here.

Mayte participated in our Regional Policy Dialogue 2019 “Pillars of Long-term care: How to Build a System”, the videos and presentations of the event can be found here.

Videos of the Matia Foundation recommended by Mayte:

Lo mejor para ella

Yo soy Matia” - Zure Etxea

Cuidamos vidas

¡Esta también es mi casa!

We invite you to read our related blog on Gente Saludable: Person-Centered Care Model.


Marco Stampini, Especialista Líder en Protección Social, Banco Interamericano de Desarrollo


Expert in gerontological planning and accommodation models
Independent consultant
Mayte Sancho is a psychologist and gerontologist. She has been an IMSERSO official for 30 years, where she had the opportunity to participate in the process of preparing the Law for the Promotion of Personal Autonomy and Attention to Dependency Situations. Among other research projects, she coordinated the first Aging Observatory in Spain and, in collaboration with the Higher Council for Scientific Research, the “portalmayores” web platform between 2000 and 2008. She has been vice president of the Spanish Society of Gerontology and Geriatrics. She was Director of Planning at the Matia Foundation until 2019, where she also served as Scientific Director of her Institute until 2017.

Access to the presentation